Clear communication
We explain the issue, the options and the next step in language that helps you make a confident decision.
About Podium IT
Melbourne IT support with people, clarity and care at its core.
Podium IT helps organisations turn complicated technology into dependable day-to-day operations. We combine responsive local support with specialist experience in healthcare systems, cloud and network security.
Podium IT serviceSupport with a clear next step
LOCALQualified technicianDirect, practical assistanceSecurity-awareCareful access and clear consentAccountable follow-throughDocumented work and outcomes
Melbourne support team
Responsive local support Owner-led service Healthcare experience Security-aware advice
Our purpose
Technology should help your people do their best work.
Podium IT was built around a simple belief: businesses deserve an IT partner that listens closely, responds quickly and gives honest advice. Our work is personal because every outage, security concern and project affects real people trying to serve their own customers and patients.
We support Melbourne organisations across managed IT, Microsoft cloud, healthcare technology and network security. The goal is not technology for its own sake—it is a stable, secure environment that makes the working day easier.
Start a conversationHow we work
Premium service, grounded in practical thinking.
We stay close to the detail while keeping the bigger business outcome in view. That means useful communication, accountable support and recommendations your team can act on.
Personal service
Your organisation is supported by people who learn the environment, remember the context and take ownership.
Security in the everyday
Good security is built into routine support, projects, access, devices and recovery—not added as an afterthought.
Practical improvement
Recommendations are prioritised around operational impact, risk and budget, with a realistic path forward.
Experience & technology relationships
Specialist experience backed by practical delivery.
Ashley has more than 12 years of hands-on experience supporting medical clinics across Australia. Podium IT combines that healthcare context with established supplier relationships and practical, current technology training.
Explore healthcare IT case studies3CX certifiedTraining and capability for business phone-system projects.
Microsoft licensing supplyMicrosoft licensing supplied through Leader.
Cisco Meraki supplyCisco Meraki products supplied through established Australian distributors.
Meet the Podium IT team
Named people. Complementary strengths. One service standard.
Meet the people who coordinate your support, understand your systems and help your team keep working.
Managing Director
Ashley Tietze
Leadership · Strategy · Complex problem-solving
Ashley leads Podium IT’s service and day-to-day operations. He brings practical technical leadership, a strong customer-first standard and a commitment to helping the team keep learning.
AB
Technical Lead
Anish Babukutty
Projects · Infrastructure · Technical guidance
Anish brings more than a decade of technology experience to complex projects and technical decisions. He supports the team with calm guidance, creative problem-solving and high delivery standards.
PB
Technical Support Specialist
Phillip Bothma
Helpdesk · Networks · Client support
Phillip supports client environments with a friendly, approachable style. He is known for explaining technical issues clearly and helping users get back to productive work without unnecessary jargon.
CL
Office Manager
Claire
Coordination · Client administration · Operations
Claire keeps the office and client administration moving smoothly. She coordinates the practical details behind the team so technicians can stay focused on responsive service and reliable outcomes.
Specialist focus
Healthcare technology that respects the clinical environment.
Medical, dental and pharmacy teams need reliable access, careful change management and security that works with busy workflows. We support the systems around patient care with that context in mind.
Explore healthcare ITWhat clients can expect
A team that stays accountable.
- Responsive local supportRemote and onsite assistance from Melbourne technicians.
- Owner-led standardsA service culture shaped around long-term client relationships.
- Security-aware decisionsRisk, recovery and access considered throughout the environment.
- Room to growTechnology plans that can evolve with new people, sites and services.
Based in Melbourne
Close enough to understand. Equipped to support wherever work happens.
Our operational base is in Cheltenham, with remote and arranged onsite support across metropolitan Melbourne, the Mornington Peninsula and surrounding areas. St Kilda Road is our mailing address. Contact us to arrange support at your premises.
Podium IT mailing addressOffice 125, Ground Floor
470 St Kilda Road
Melbourne VIC 3004
(03) 8578 3077470 St Kilda Road
Melbourne VIC 3004
Remote and onsite support
Based in Cheltenham. Supporting Melbourne and the Mornington Peninsula.
Podium IT provides remote and onsite IT support across metropolitan Melbourne, including the bayside, southeastern, eastern, northern and western suburbs. We also service the Mornington Peninsula and surrounding areas within approximately two hours’ drive of our Cheltenham base.
Arrange support for your location
Tell us your suburb, the systems affected and whether the issue is interrupting your team. We assess what can be handled remotely and arrange an onsite visit when physical work is needed. Attendance, travel and any after-hours arrangements are agreed for your practice; our service area is not a two-hour response guarantee.
Discuss support for your practice or businessSpecialist support for clinical environments
Our healthcare work includes new-clinic technology setup, infrastructure modernisation and MedicalDirector-to-Best-Practice migration planning. Review the documented project examples and practice-manager feedback to understand how we work.
Read healthcare IT project outcomesMeet your IT partner
Let’s talk about what dependable IT looks like for you.
Tell us about the organisation, your current support experience and where technology is getting in the way.
Personal, local support Security-aware advice Healthcare experience