What Options Are Available In Internet Plans Near Me?

Internet Plans

If you are a small and medium business owner looking around for a managed IT services provider, it means that you would like a professional managed service plan, to maintain your IT infrastructure remotely. They will take over the work of your IT contractors or staff, who could work on other functions that are as important to your business. The provider will help your business to maintain both software and hardware and implement new technologies that will allow you to run your business more efficiently.

Podium IT is an internet service provider based in Melbourne and we are becoming a leader in various IT services, which can be compiled into a package suiting your requirements. We have internet and voice plans for corporate and small businesses. As you can see in today’s world, traditional telephone systems are no longer a popular option for businesses. They are expensive, inflexible, and inconvenient to use.

For internet and voice plans, we offer you our 3 CX phone system. With this, you do not have to host your phone system in the building occupied by your business. It works with IP Phones and SIP trunks. It is simple, flexible, and inexpensive and frees you from the headaches brought about by the traditional phone system.

Our high-speed internet plans include these:

  • NBN 25 – 2 users
  • NBN 50 – 10 plus users
  • NBN100- 25 plus users, all offering unlimited download.

We can also provide you with Corporate Fibre Metro 10/10, Metro 20/20 and Metro 50/50, also offering unlimited downloads. We have various internet connection services – both of which are possible to host on your premises and on cloud – that will suit your budget and your business requirements. Our information communication technology suite of internet and voice plans will allow your people to work jointly on every activity that will leave your customers feeling happy.

Podium IT is a one stop shop, not only for all your internet needs, but we also include other related services like: monitoring of your network performance, internal network cabling, security surveillance systems, network security, Wi-Fi among many others.

Podium IT has a direct, long-standing experience in the internet services that you would want to trust us to service and maintain for your business. We have been in the business; operating as a Managed IT Service provider in Melbourne and its suburbs over many years. We have provided reliable IT support to almost all industries, which include medical, construction, sales and many others, and we have received many positive reviews, feedback and testimonials from our customers.

You, too, can benefit considerably from our wide range of IT services. We have all the latest technologies, and can you grow your business, by taking care of your IT needs, while you are busy handling other stuff. You will get our 24/7 support plans, as we have a team of professionals, who will provide you with immediate help, anytime you need it. Besides all this, we also specialise in protection against digital threat, for example, hacking. We keep up with the most up to date methods and tools, to protect your digital assets and brand.

If you would like to learn more about the services that we offer, please let us know. You can contact us for a fast quote on 1300 859 926 or visit us at www.podiumit.com.au. We service across all Melbourne suburbs.

Why Disaster Recovery Is Important?

Disaster Recovery

Businesses big and small use IT support, so that information can be quickly and effectively processed. You and your employees communicate, by using electronic mail and VOIP telephone systems. You transmit data, such as purchase orders and payments, through the electronic data interchange. There is a large amount of data on your servers and you have desktop computers, wireless devices and laptops to process information.

The question is: What happens when your Information technology fails to function and you do not have a disaster recovery plan in place; to make sure that your business continues to operate. Your organisation may experience a serious loss of data, at a simple power outage. This can affect your finances negatively; because you tend to lose your customers’ confidence, as your company’s is unable to keep a safe and secure information.

Podium IT offers: Melbourne businesses IT support services that includes a disaster recovery plan, among its many other support solutions. This is very important; because it ascertains that whenever a hardware failure strikes, it doesn’t stop your business from operating, and no data is ever lost.

Besides machine failures, there is also the human-induced problem, when even the most careful employee of yours’ makes a mistake, like when they forget a step or enter wrong data. This mistake can be the most difficult to correct and one difficult to prevent from happening.

Another thing that makes a disaster recovery plan important; is the fact that most customers expect perfection. The internet revolution has not only compelled transparency and accountability to all businesses; it has increased competition as well. This is why many customers have become less forgiving and demand that products and services be flawless. There are other competitors, who are ready to get your business. So, you want to provide the service or there are chances of you losing your projects to competitors.

It is not only difficult to get back your customers that have left your business; because of an outage in your IT service; but it is also excessively expensive, to get it done all over again. It would be cheaper to retain them, than have them re-acquired. It usually takes a lot to gain your customer’s trust and confidence; but when your data gets lost, due to hardware failure or a hacker attack or a cyber-attack, this trust quickly fades away. This is especially true, if the customers are losing a large amount of money, for every minute of downtime.

Every business is prone to IT disasters, but you can do many things to prevent it. In case it happens, the disaster recovery plan, will make your business recover very quickly. This way, you will be able to prevent loss of data, loss of customer confidence, loss of business or loss of finances.

If you require help developing your disaster recovery plan, get in touch with Podium IT. Our experts can help you, with disaster recovery runbook and plan and design your recovery procedure. We can even manage it for you, if you so desire. Contact us for a fast quote or if you want to learn more.
Contact us for a fast quote on (03) 8578 3077 or visit us at www.podiumit.com.au

We service all Melbourne suburbs.

Need IT Support For Your Small Business

IT Support

Whatever type of small business your’e running, it’s very likely that you could benefit from some level of support, from an IT company. If you have a website or online presence and if it experiences issues; even for a short period of time, your customers (existing and potential) will not be able to find you for information which they need right now. Tech support can help you solve issues on slow load times, Wi-Fi issues, printer, or email issues and even your site’s security problems, including viruses.

If you are based in Melbourne, you can trust your IT services to a firm like Podium IT. We work with multiple businesses and organisations, including specializing in the medical IT support industry. Typically, it will cost you less than hiring a full-time staff and could provide you with a reliable fallback position when you have that important IT issue to resolve.

We at Podium IT are aware that your business data is very important to you, so protecting it, is one of our top priorities. There is an increasing libel threat that remain hidden in every corner of the business website and our IT services have the appropriate prevention and action technique; in case your online presence is at stake. We can help you get the best possible protection, as we have seen them all.

In our team, we have on site as well as remote IT technicians, IT sales specialists and IT specialists. Therefore, we can have all IT solutions that your small business may require. It doesn’t matter; whether the website has been started with an initial set-up, consulting, technology purchase assistance, occasional IT infrastructure assessment, checkups as we provide all of these services on a monthly basis. This will include maintenance and monitoring as required for your website. You can choose from the many options to suit your budget. Our IT services ensure that our technicians are available by phone, email or by online chat. They can take care of the issues right away. You may experience a sudden server crash, office router issues, emails going offline – therefore, you’ll need a tech team that will immediately respond to your call and solve these issues, as they occur.

Having Podium IT by your side means; that you needn’t worry regarding any computer issues ever again. Our IT services will deal with such issues that you shouldn’t be dealing with, in the first place, so that you and your staff are be able to focus on getting the job done and on running your business. Working on the business not in its everyday tech issues.

We offer a wide range of IT services and will be able to deliver the service that your business needs, at rates that you can afford. In fact, it’s not about just fitting your budget, but we want to find ways to save you money.

Call us for a fast quote on 1300 859 926 or visit us at www.podiumit.com.au Our services cover all of Melbourne.

IT Support for Medical Centers

Medical Centers

IT services of medical centers allow clinic owners and health care providers to improve the quality of their health care delivery to their patients. Medical IT supports accurate recording of patient data to increase the level of patient safety, reduce medical errors and enhance the communication between the patients and health care professionals.

Podium IT in Melbourne, Australia makes medical IT support easy for your business in the health care system. We are IT experts, who are fully focused in keeping your business functioning well, providing managed IT services to the health care industry. We always ensure that everything in your clinic works as it should, preventing disruptions and problems, when there’s power or network outage or data loss.

With Podium IT support, you will always have an experienced IT technician besides you to help, when you need it most. Your network will be closely monitored by us. We set up your systems, provide you with complete medical IT support services and maintain accreditation compliance. Whether you have a small or big business, our team is here and always available to make your IT operations hassle-free.

Our IT services for medical centers can help make your IT processes more efficient and will back you up when something goes wrong. We have a team of seasoned professionals, to make sure you won’t have any serious problems all year round. We provide a range of services that cover IT support, medical IT support, web design, disaster recovery, hardware install, online operations, and voice plans.

While our team is working with you, we aim to lessen your overall expenditures on your medical IT support system. We can examine your existing IT system; to eliminate what is no longer needed or useful to your operation. Or, we can give your present system a new form and structure, to make it work at its optimum performance. Our team will be willing to have an overall audit of your health care business’ technology use and suggest about what you need to invest through your businesses growth plan.

Besides helping you set up a new clinic and providing you with managed medical IT support for your existing one, our experts can also assist with upgrades, security, IT management and more. Our services can result in increase of operational efficiency and quickly improve your services and processes. This will ensure that your patients can be served better, now and well into future.

Podium IT will also take the proper security precautions against data leaks, data loss, hackers, and other threats. This is very important for the operation of your clinic or medical practice and our medical IT specialists can help you meet the various rules about keeping patients’ data protected and secure.

If you’re currently looking for an experienced IT team that will provide support to your health care business, as it develops and changes, Podium IT is the one for you. Our solutions exceed our clients’ expectations. Call us for a fast quote or talk to our team about setting up your medical IT system.

Visit us at www.podiumit.com.au or contact us at 1300 859 926.

Why Do I Need Managed IT Services?

Managed IT Services

Firstly, and importantly, managed IT services is the services delivered by a provider that includes IT support services, proactive monitoring of IT infrastructure, and any hardware associated with the business including laptops, desktops and servers. It also involves a monthly flat rate, which means it is fixed at a level of usable hours which are negotiated at the time to cover the individual needs of the business. Hourly rates can also be discussed as an option if the services required are more ad-hoc.

Now, your business needs managed IT services because there is a need to keep your IT system reliable and efficiently running. When you work with an IT support provider under IT contracts, your business will be able to realise savings, thus it will benefit you financially in the long run. Your outgoings, expenses are controlled and the return on Investment maximised.

Are you thinking of entering into IT support contracts with a managed IT support provider in Melbourne? You can stop looking now. Podium IT offers you their IT support service that is not only professional, but reliable, friendly and easy. Our specialisation is medical IT support. We have years of experience in supporting medical IT and these years have helped us to be able to keep things running well, painlessly and without any problems for our customers in the medical field. Podium It doesn’t stop there as we also provide extensive services to a wide range of industries, visit our website at www.podiumit.com.au for more details. We understand the kind of support that you require and that your network can become very complex, especially when you start adding transcription devices, x-ray machines, specialist imaging equipment and many others.

Our services extend to the further side of IT contracts as an IT support provider because we don’t stop finding new technologies, new ideas and examination of the efficiency of our staff, our brand and our products. We would like to make sure that the service that we offer is the best that you could find in the market.

Entering an IT support contract with Podium IT will help improve your security, as well as guarantee data protection. Your systems will be checked, redesigned if needed and new technologies will be implemented to make certain that you will be able to handle incoming patients with confidence because your IT systems are trust-worthy. We will make sure that you are able to protect the health records of your patients and some other personal and private information of value, which is important, because we are in a world where data breaches are very common.

Modern technology is making a thorough and dramatic change in the world of business. It’s doing it quickly, hence many find it hard to cope with the constant change. Many businesses today want their IT operation smooth-running, time and labor saving and simplified. To achieve this desired result, they turn to Podium IT Support contracts.

The IT professionals and technicians at Podium IT are trained and qualified in the latest technology, especially medical IT. If you are thinking of contracting your IT support services, please contact us for a fast and reliable quote. Call us on 1300 859 926 or visit us at www.podiumit.com.au

We will be happy to answer your questions and if you wish require a consult we can do that over video or in person, we’d love to meet with you and let’s talk about your concerns and how we can help solve your problems, with your IT support needs. We offer our services all throughout Melbourne suburbs. We look forward to hearing from you.

How To Remotely Connect To Your Office?

IT remote support

There are instances when you need to work from home (like COVID 19), away from your office and be able to access all the files and applications of your office computer. It requires care and technological skills because it is a difficult and tough task to handle. How you connect to your office’s network, from your home or any place outside of office, completely depends on how you set up your work. This is one aspect that may require you to enter into an agreement, with an Managed IT support provider.

However, before we discuss the IT remote support, it is a good thing to know that there are free applications and tools out there that you can use, so you are allowed to remotely connect to your office computer. These applications can be useful sometimes as a quick temporary fix. Here are some of them:

  • TeamViewer is an application that can be available to use for Apple, Linux, Windows and mobile installations, without unnecessary and excessive features. It is also user friendly.
  • Chrome Remote Desktop is easier to use than TeamViewer, as it has less features. You can use it, without having the web browser running, but you must install the chrome browser as your main web browser.
  • Join me is a remote desktop app that is lightweight to a great degree and also simple to use.

When you use any of these applications, you need to follow each of their step by step instructions, so that you can make the connection to your office. If you belong to those groups of people who are not up to date with the technology changes, you might require the services of an IT remote support provider.

Podium IT provides technical help to people, who need assistance not only for remote connections, but also during times, when their computer systems have a breakdown. Our services are available in all Melbourne suburbs. We are a provider of Remote IT support and we can help you connect to your office from your home or anywhere else you might be located. Besides that, we also offer to solve your computer problems remotely. This means that our help takes place through the internet and our technicians need not leave the office; and the computer that fails also stays in its place.

Podium IT uses ConnectWise Control, a self-hosted remote desktop software app, to connect to your PC when you have a problem. When you call, one of our technicians will give you a code, which you need to enter. It is a method by which our technician identifies the nature of the problem and takes a few possible steps to provide a solution.

When you enter a contract with our IT remote support, you can have the benefits of an increased response time, minimized cost, increased productivity and your own IT expert on board 24/7.

Contact us for a fast quote on 1300 859 926 or visit us at www.podiumit.com.au

We will provide you with a free assessment or answer any questions or provide helpful information. Remember, when we manage your technological needs, you can focus solely on making your business grow. So, I know we can help.

What Is Covered In An IT Contract?

IT Contract

An IT contract is an agreement between two parties where one party provides IT support services in exchange for payment by another party. When you enter a contract with IT support, it means that you are outsourcing this service to make sure that the technological elements of your business continue to run smoothly and without any untoward incidents.

There are several salient points that should be included in IT contracts. If you are planning to outsource your IT work, look for these key items:

  • Response time and resolution time
  • Support tiers
  • Outline of Activity
  • Exclusions
  • Excess charges
  • Hours of Operation
  • Cost

Looking for an IT support provider that is not only professional, but also friendly? Look no further than Podium IT. We offer our services to small and medium sized organisation’s, specialising in medical IT support. Our services cover all Melbourne suburbs.

As an IT support provider, our IT contracts includes among others, a reliable support for your business’s technological needs, which requires support daily, especially in the medical field. Our staff includes highly skilled professionals, who have been trained to efficiently express the challenging texts in a more understandable language. This allows you to feel at ease, with your network system.

Additionally, signing IT contracts with us will mean that we will give you all the attention that you and your business needs.

Over the past 5 years, Podium IT has experienced a remarkable popularity in the IT industry, as we cement our reputation in the medical IT support industry. We are always focused on new ideas and technologies to make sure that our brand, our products and our staff prove to be outstanding in the market. You ‘ll will not need to look out for any other service provider.

The team at Podium IT ensure that all your IT operations are functioning efficiently and effectively. Moreover, it is specified in our IT contracts, we commit to find a solution to all problems related to information technology and we ensure we have you covered. We will work to make your system is easy and simple to operate, always available to your staff and most of all secure. Our medical IT solutions are superior, yet simple and we are confident that we can add value to your business.

Among the services we offer you are our medical software upgrade, hardware installation, friendly support, 24/7 management, reporting, competitive pricing and much more. With our complete IT support service, you can devote more time on the other facets of your business.

Contact us for a fast quote. Call us on 1300 859 926 or visit us at www.podiumit.com.au

Feel free to fill out our contact form; you only need to complete it and send it back to us. Rest assured that we will act on your message, as soon as possible. We are happy at Podium IT to talk about how we can assist you in your IT support requirements.

Do You Need A New Small Business IT Support Provider In Melbourne?

IT Support Melbourne

Is it time for a new IT Support provider for your Melbourne business? Below are 5 huge tips to follow when deciding on a new supplier.

If you are keeping your ear to the ground for a trustworthy IT supplier we suggest you take note of these hard hitting facts. From here you are completely prepared to integrate your new provider!!

  1. Just because they are the in the top 3 in goolge, doesn’t mean they are right for you. We suggest dig at least as far as the third page

  2. The majority of IT Companies aren’t out there to rip you off, however I am sure there is a few. These phrases should raise some red flags if you ever hear them

    • ‘You are going to need to replace your defruuuuglator, they are quite expensive’

    • ‘You need new hardware every two years to stay ahead of the curb’

    • ‘This new server will solve all of your problems’

  3. Ask to call their current clients that they have supported, speak to at least three of them and don’t be afraid the find out a lot about there approach

  4. If your office has less than 10 staff you’re more than likely don’t need the extra speed pack that is accompanied with your new server quote.

  5. Ask about their plan for implementation of your new server, this should give you a good feel about their ability to smoothly migrate your systems and provide ongoing support for you company.

I suggest you start with us at Podium IT we are a trusted IT Support agency with over 7 years of hands on experience and would be more than happy to answer any of your questions. We specialist in server migration and small business IT support and are also always available for same business day onsite support. As a plus we also offer a free IT consult for new inquires.

Podium IT | IT Managed Services Melbourne | Premium Service Provider


If you are deciding whether or not to use a fixed cost IT support fee or Managed Services in Melbourne have a read of the following five suggesting before going any further!

You wouldn’t believe the amount of business owners that haven’t considered the thought of using a fixed cost Managed Service Provider for their IT support! The truth is that you would have to be slightly crazy if you couldn’t see the benefits, and what is great is it works both ways.

  1. If you look at it from both ways, it would be within the highest interest of your supplier to have you up and running smoothly. The less downtime for you the less time spent on the phone to us

  2. Depending on your SLA (Service Level Agreement) you have a fixed IT cost for your year, this is of course excluding your hardware costs. I ask you to think about this – if you have all of your expensive equipment in the cloud and don’t pay any extra for onsite support you should be able to get a pretty sweet deal.

  3. Supporting most small businesses isn’t that difficult for most experienced IT companies, after approx. 10 years you have seen most things good and bad. I would base your decision heavily on whether or not you can have a decent conversation with your IT guy.

  4. Ask the IT Company what their point of difference is.

  5. Shop around – competition is fierce and depending on your timing you may even be able to strike a bargain.

Our point of difference is our unique customer experience of IT support. We have spent years perfecting the experience you receive when you pick up the phone and call us. Don’t believe me? Get in contact here or call us now!

Podium IT | IT Support Victoria | Classy IT Support by Podium IT

IT Support Melbourne

Before you decide which IT support provider you should call to fix your broken server. I suggest you read the following 5 pieces of advice.

  1. If your company’s service or product lands within a niece industry it is important that your service provider has experience

  2. Ask if the service provider has a point of difference? Don’t be afraid to ask a little deeper into their point of difference, for example how is it effective to your business.

  3. Supporting most small businesses isn’t that difficult for most experienced IT companies, after approx. 10 years you have seen most things good and bad. I would base your decision heavily on whether or not you can have a decent conversation with your IT guy.

  4. Ask what their response time is and how quickly can they be onsite in case of an emergency

  5. Shop around – competition is fierce and depending on your timing you may even be able to strike a bargain.

Our point of difference is our unique customer experience of IT support. We have spent years perfecting the experience you receive when you pick up the phone and call us. Don’t believe me? Get in contact here or call us now!